"The beach is absolutely amazing. Clean water, sand and gentle waves, great for families."
Traveller2313 from United States
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"We enjoyed all the great food sections in every restaurant, and the pool and oceanfront was the perfect way to spend a leisurely afternoon."
Dean from United States
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"The resort is very beautiful."
Dharmik Dilipkumar from India
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5-star all-inclusive luxury resort in Cancun
Accommodations
Paradisus Cancun offers a diverse range of suites, including the Family Concierge Junior Suite Ocean View and the Reserve Adults Only Suite Presidential. The expansive Master Suite Ocean View provides panoramic views of the Caribbean Sea along with a spacious bedroom and a separate lounge. Guests享受豪华设施, such as rainfall showers and private terraces designed to enhance relaxation and comfort.
Dining
The hotel presents an array of dining options that cater to international palates, with places like Sal Steak Cave for premium cuts of meat and Lemon Fish for Asian fusion cuisine. Malva Food Bazaar offers a buffet with local and international specialties while Cappella serves Italian-American-inspired dishes created by renowned chefs. Several restaurants provide exclusive experiences, including reservations for adults-only dining.
Wellness
YHI Spa at Paradisus Cancun focuses on holistic wellness and is recognized by Wellness for Cancer for their tailored services. The spa includes a water ritual and a range of treatments designed to promote relaxation and rejuvenation. Two oases of well-being allow guests to unwind in tranquil surroundings away from daily stress.
Meetings & Events
The hotel hosts a dedicated convention center featuring 21 multifunctional meeting rooms equipped with state-of-the-art technology. With a total space of 2,787 m2, the venue can accommodate events from intimate gatherings to large conferences. The professional team ensures every detail meets client expectations, making it a recognized venue for major events.
Child-Friendly Amenities
Paradisus Cancun includes a Family Concierge service that offers personalized attention for families traveling with children. Children can engage in a variety of activities such as themed pool parties under the supervision of dedicated staff. The hotel also provides facilities, including a kids club, designed to ensure an enjoyable stay for younger guests.
Highlights
Location: Positioned along the Caribbean Sea
Rooms: Family Concierge Junior Suite and Presidential Suite
Dining: Sal Steak Cave and Lemon Fish
Wellness: YHI Spa with cancer wellness services
Meetings: 2,787 m2 of space for events
Kids: Supervised activities with Family Concierge
“This Zona Hotelera resort, certified by AAA, struck me as a prime Cancun escape, particularly for couples. The adults-only 'Reserve' section with personalized concierge service stood out, as did the wide range of dining, from casual tacos to upscale steakhouse fare. With direct beach access, multiple pools, and even Mayan-inspired architecture, it seems designed for both relaxation and a touch of cultural immersion.”
Edward HayesEditor-in-Chief at Beachresort
Pick the Room Type That Suits You
Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Family Concierge Junior Suite Ocean View
2 persons
44 sq. feet
2 Single beds or 1 Queen-size bed
Air conditioning
Balcony
room details
Junior Suite Ocean View
2 persons
44 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Family Concierge Suite Ocean View
2 persons
55 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Check Prices & Room Availability
See what's available for your travel dates now!
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Check-in/ Check-out
Facilities
Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Great
8.4/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Water sports
Tennis court
Sports trainer
Services
Room service
Housekeeping
Grocery shopping service
Shops/Commercial services
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Children
Children's buffet
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Garden area
Spa centre
Spa lounge
Sauna
Beauty treatment
Massage
Public Bath
Room features
Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Dining Onsite
Paradisus Cancun All Inclusive entices with a diverse array of dining experiences that celebrate both international and local cuisines. From vibrant buffets to intimate dining spots, each venue offers a unique ambiance and carefully curated menus designed to delight every palate.
Malva Food Bazaar
International
Ambiance
Traditional and Modern
Key Offerings
A vibrant marketplace featuring live cooking stations, a juice bar, and a bakery that showcases global flavors. Ideal for any meal of the day.
Reservation
no
06:00 - 23:00 daily
Sal Steak Cave
International
Ambiance
Traditional
Key Offerings
An intimate dining experience featuring grilled specialties and succulent steaks, perfect for evening indulgences.
Reservation
no
18:00 - 23:00 daily
Kanna Beach Club
International
Ambiance
Traditional and Modern
Key Offerings
Casual beachside dining with a relaxed atmosphere, serving brunch and lunch with a refreshing sea breeze.
Reservation
no
10:00 - 19:00 daily
Cielo
Mexican
Ambiance
Traditional
Key Offerings
Authentic Mexican dishes crafted with local ingredients, creating a warm and inviting evening atmosphere.
Reservation
no
18:00 - 23:00 daily
Sante
International
Ambiance
Traditional
Key Offerings
A cozy spot for breakfast or lunch featuring a diverse menu perfect for health-conscious diners.
Reservation
no
07:00 - 16:00 daily
Nube
International
Ambiance
Traditional
Key Offerings
Inviting dinners with an expansive menu for a pleasant evening experience.
Reservation
no
18:00 - 23:00 daily
Agua Marina
Seafood
Ambiance
Traditional
Key Offerings
Showcasing a rich selection of seafood dishes inspired by Mexico's coastal culinary heritage.
Reservation
no
12:00 - 23:00 daily
Flora
Italian
Ambiance
Traditional and Modern
Key Offerings
An Italian dining haven offering classic dishes and contemporary twists, served in a sophisticated setting.
Reservation
no
18:00 - 23:00 daily
Blue Agave Bar
International
Ambiance
Traditional and Modern
Key Offerings
Serving refreshing cocktails and casual bites in a vibrant setting, perfect for dinner and social gatherings.
Reservation
no
11:00 - 23:00 daily
Ginger Lounge
International
Ambiance
Traditional and Modern
Key Offerings
An inviting space for dinner, offering a variety of flavorful dishes in a cozy ambiance.
Reservation
no
18:00 - 23:00 daily
Ginger Bar
American
Ambiance
Traditional and Modern
Key Offerings
A lively bar atmosphere serving cocktails during cocktail hour.
Reservation
no
10:00 - 23:30 daily
Fahreinheit Swim Up Bar
American
Ambiance
Traditional and Modern
Key Offerings
A refreshing swim-up bar offering cocktails and light bites in a relaxed poolside environment.
Reservation
no
10:00 - 19:00 daily
Coffee Corner
Ambiance
Key Offerings
A charming spot to enjoy a variety of coffees and snacks throughout the day.
Reservation
no
00:00 - 23:30 daily
Sante Bar
Ambiance
Modern
Key Offerings
Perfect for brunch and cocktail hour, providing a chic setting for casual refreshment.
Reservation
no
Pool Bar
Ambiance
Key Offerings
A laid-back poolside bar offering drinks to keep guests refreshed while enjoying the sun.
Reservation
no
Location
Blvd Kukulcan Km. 16.5, Cancun, 77500,
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
18 minutes' walk
Ancient Mayan artifacts and history await at this museum, featuring immersive exhibits and serene gardens.
Dolphinaris Cancun
15 minutes' walk
Interactive marine experiences draw visitors to swim and interact with dolphins in a safe environment.
El Rey Archaeological Zone
30 minutes' walk
Ruins of an ancient Mayan city highlight the region's rich cultural heritage, with beautiful iguanas roaming the site.
Interactive Aquarium
3 minutes' drive
Families enjoy hands-on exhibits detailing marine life with options for animal encounters in an engaging atmosphere.
Extreme Games Cancun
3 minutes' walk
Thrill-seekers enjoy ziplining, bungee jumping, and other adrenaline-fueled activities in a vibrant recreation park.
Yoga on the Beach
30 minutes' walk
Relaxing beach yoga sessions led by certified instructors foster tranquility and wellness in a stunning oceanfront setting.
Tempo by Martin Berasategui
1 minute' walk
Culinary excellence shines with international flavors and bold dishes in a stylish yet relaxed atmosphere.
Rosa Negra
6 minutes' walk
Vibrant Latin dining offering an array of meats and seafood with live music, creating an exciting dining experience.
H Roof
15 minutes' walk
A rooftop venue paired with live music and stunning views, ideal for sunset cocktails and late-night entertainment.
Coco Bongo
10 minutes' drive
World-famous nightlife experience featuring spectacular shows combining acrobatics and live music in a vibrant setting.
Getting around beach destinations
City Centre
Cancun 17 min · 7.0 mi
Airports
Cancun (CUN) 28 min · 11.2 mi
Isla Mujeres (ISJ) 50 min · 20.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
A buffet breakfast is served at affordable prices.
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
773
Former name
Gran Melia Cancun
Guest Ratings & Coastal Resort Reviews
See What Past Guests Had to Say About Their Stay
Review score
Based on 3536 verified reviews
8.8 /10
Great
84 %
Recommend
Breakfast
9.1/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.4/10
Free WiFi
8.0/10
Location
9.0/10
Paid Wi-Fi
6.2/10
Staff
8.3/10
Value for money
7.6/10
Pros
Great view
Friendly staff
Well-kept beach
Cons
Restaurant reservations
Limited menu
Poor air conditioning
Guest reviews
based on 139 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
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Questions of the users
About Paradisus By Melia Cancun
What are the benefits of the all-inclusive package at Paradisus Cancun?
10 November 2024
The all-inclusive package encompasses all meals, alcoholic and non-alcoholic beverages, and a range of activities scheduled throughout the hotel. Some services, like premium cuts of meat or spa treatments, are available at an extra cost.
Is there a security deposit required upon check-in?
15 December 2024
Yes, an incidental fee or deposit is applied at check-in, but it is not mandatory.
Does the all-inclusive plan cover lunch and dinner options?
20 January 2025
Absolutely! Lunch and dinner are included in the all-inclusive plan, allowing guests to enjoy a variety of dining experiences.
What types of activities and services are offered in the all-inclusive reservation?
5 February 2025
Included services in the all-inclusive reservation feature meals, drinks, and various activities organized by the hotel. Guests can participate in entertainment options without additional fees.
Are halal food options available at the resort?
10 April 2025
Halal food is not specifically offered, but a wide range of international cuisine is available to cater to diverse dietary preferences.
Is the all-inclusive pricing based on the number of guests or rooms?
15 May 2025
The all-inclusive price is charged on a per person, per night basis, rather than per room.
Are all the hotel restaurants currently open, or are some closed due to health protocols?
30 June 2025
All restaurants and spa facilities are currently open, adhering to hygiene protocols to ensure guest safety.
What is considered 'resort casual' dress code for dining at the restaurants?
10 July 2025
Resort casual attire excludes sandals and beachwear, while the freedom dining option allows for more laid-back attire including these items.
Is transportation available from the airport to the hotel?
20 August 2025
Direct transportation services are not provided by the hotel; however, a recommended travel agency can assist with shuttle services.
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